📋 Privacy Policy & GDPR Compliance

🔒 Data Protection & Privacy

At LotoHorizon,we are committed to protecting your personal data and respecting your privacy rights. This policy explains how we collect,use,and protect your information in compliance with GDPR and other applicable data protection laws.

📊 Information We Collect

• Personal Information:Name,email address,date of birth,contact details
• Account Information:Username,password (encrypted),account preferences
• Transaction Data:Payment information,transaction history,betting records
• Technical Data:IP address,browser type,device information,cookies
• Usage Data:How you interact with our website and services

🎯 How We Use Your Data

• To provide and maintain our lottery services
• To process transactions and manage your account
• To comply with legal and regulatory requirements
• To prevent fraud and ensure platform security
• To improve our services and user experience
• To send important account and service notifications
• To provide customer support

⚖️ Legal Basis for Processing (GDPR)

• Contract Performance:Processing necessary to provide our services
• Legal Obligation:Compliance with gambling regulations and AML laws
• Legitimate Interest:Fraud prevention,security,and service improvement
• Consent:Marketing communications (where applicable)

🔐 Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls and authentication systems
• Regular security audits and monitoring
• Staff training on data protection

🌍 Data Sharing and Transfers

We may share your data with:

• Regulatory Bodies:As required by gambling licenses and regulations
• Payment Processors:To process transactions securely
• Service Providers:Third parties who help us operate our platform
• Legal Authorities:When required by law or to protect our rights

All data transfers are protected by appropriate safeguards and comply with GDPR requirements.

👤 Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access:Request copies of your personal data
• Right to Rectification:Correct inaccurate or incomplete data
• Right to Erasure:Request deletion of your data (subject to legal requirements)
• Right to Restrict Processing:Limit how we use your data
• Right to Data Portability:Receive your data in a structured format
• Right to Object:Object to certain types of processing
• Right to Withdraw Consent:Where processing is based on consent

To exercise these rights,contact us at:[email protected]

🍪 Cookies Policy

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

📅 Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements

Specific retention periods vary by data type and are determined by legal requirements and business needs.

👶 Age Verification

Our services are strictly for individuals 18 years and older. We implement robust age verification processes and do not knowingly collect data from minors.

🔄 Policy Updates

We may update this privacy policy from time to time. We will notify you of any significant changes through our website or by email. The latest version will always be available on our website.

📞 Contact Information

For any questions about this privacy policy or your data rights,please contact:

🏛️ Supervisory Authority

If you have concerns about how we handle your personal data,you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.